Tesfit explains that Common Ground Queensland’s Employment, Training and Volunteering Program helped him start a new chapter in his life.

“I was looking for an opportunity to study but I didn’t know which way to start,” he recalls.

In April 2015 Tesfit enrolled in his first course; a Certificate II in Business Administration that was run on-site at Brisbane Common Ground. “It was very easy and helpful to be supported within the building. The course gave me experience in Microsoft Word, Excel and customer service. I completed that one and then I enrolled in the Certificate III Business Administration on-campus at Southbank TAFE and I completed that one as well,” says Tesfit.

Tesfit shares he was able to fit the study in around his cleaning work commitments at a local school as he works before and after school hours. “Living at Brisbane Common Ground makes it easy for me to get to work, it is close to everything.” Tesfit’s new skills have also provided him with an opportunity to engage in work experience with Common Ground Queensland where he coordinated the data entry for the tenant exit survey. “I learn best when I have face to face contact. If someone can introduce me to a job and give me instruction, I can do it. I just need practice.” says Tesfit. “Back in Eritrea, I did a Diploma in Business Education and I have some experience in that field. I enjoy it, but I find writing in English is still the most difficult – that’s why I need to work hard,” he adds.

Tesfit says he is keen to continue with further studies in the future but for now, wants to concentrate on getting more work experience.